Our Process is simple and straightforward!
Below is a step-by-step guide of how we operate and work with our clients.
1. Getting an Estimate
We invite you to forward your measurements to our office so we can provide you with a quote. Drawings do not have to be to scale, provided they have enough measurements labeled. Include all information that you can with your contact information, color & edge selections if you know them. If we have any questions, we will promptly contact you to fill in the gaps, otherwise, you can expect a quote within a few days.
2. Selection Process
Feel free to visit our showroom and view our large selection of full slabs to choose from. Although the products section of our website is an excellent representation, colors can easily vary from batch-to-batch and we recommend making your natural stone selections in person to ensure your slab coincides with your vision. This is also the time to choose your custom edge selection. Check out the 10 options on our edge profiles page or ask us about even more options. When you’re ready to proceed, and to ensure that your selections be held for you, you can send in your signed Quote, Standard Residential Qualifications (as found on the Resources page) as well as your deposit via email, fax or visiting your favourite Granite Guys representative.
Once we have received any applicable approvals, and all cabinets and structures are in their final resting place, our templating professional will visit the job site to take accurate measurements. At this time we make a template for your new countertops by using plastic to make a physical copy or by using the industry leading digital Proliner. If you are supplying sinks for your project, this is the time to have them available on site so our templator can check to ensure they fit in your cabinet and bring them back to our fabrication facility. The templator will also discuss seam location, rounded corners and brackets/supports for your overhang. Having your sinks at this time will help to keep the ball rolling and avoid delays.
For a lot of people, this is the most difficult part: visualizing how a slab becomes a countertop. When your chosen slab has a lot of variation and characteristics to it, a layout is recommended. A Layout Appointment is generally scheduled a few days after your Template Appointment and allows you to see how we intend to cut the slab for your countertops. If there are any variations you would like to discuss placement of, we’re happy to do our best to accommodate. For slabs that are more consistent, a Layout Appointment is not usually necessary. If you have chosen a material that does not have a lot of variation to it, and you are concerned about seam locations, we will happily forward a CAD Drawing of your templated project to show proposed seam locations.
5. Fabrication Begins
This is when the magic begins! Using our automated production line, your project begins with the saw using CAD drawings loaded directly from your template to your slab to ensure accuracy.
We use state-of-the-art CNC technology to carve custom edge profiles for consistency, which is then finished by hand for top-notch quality. Your stone will then be cleaned before being loaded up and delivered to your site.
The day has arrived for the transformation to begin! For an average-sized kitchen, you can expect 4-5 hours for installation, possibly more if you have elected to have removal and disposal of your existing countertops done by us. A second trip may be necessary if your project includes a backsplash that calls for a highly precise measurement (if it is below an existing bathroom mirror, or fits between your countertop and raised bar, for example). If you are having items such as bathroom mirrors installed new, we will finish the backsplash on the same day as your countertop and the new mirror can be measured to fit following the stone installation.